Available Opportunities
VAC8753 - Team Leader, Administration Services
Field: Human Resources Contract Type: Full Time - Permanent
Location: Kuwait - Kuwait City Closing date: 30-Sep-2022
The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Purpose:
  • Assist the Manager of Administration Services coordination, and fulfil all Day to Day works and job assignments related to Admin domain to ensure that all employees are working properly and within the work map and doing their job objectives.

Key Accountabilities & Activities:
  • Supervise and liaise with the Human Resources department when a new expatriate employee is hired to start the process of applying for new Work Visas / Residency or transferring existing residency.
  • Supervise and assist the Executive, Passports and Immigration with the completed forms and paperwork needed for obtaining approvals from the various Ministries.
  • Following up and assist in receiving service requests from staff on all type of services provided by Administration.
  • Dealing with all departments and provide them with the required administrative assistance.
  • Arrange and keep up with changes in governmental law articles & regulations that would go in favour or disfavour of the company. 
  • Supervise and follow up in the residency renewal process.
  • Inform the Head of Administration of any delay or difficult circumstances in residency/visa processing who will then take necessary action.
  • Supervise and follow up the forward Visitor Visas to the department who has requested it in advance to the visitor arriving.
  • Arranging and keeping up with changes in regulations for expatriate employees via information from the Messenger, as reported in the press, or via Ministry websites and keep all concerned individuals informed.Supervise and follow up collecting data and prepare forms for social security to confirm the number of Kuwaiti staff registered with the company, under direction of HR for the purpose of obtaining clearance certificate for submission to the Ministry of Labour 
  • Supervise the issuance of Ooredoo ID cards for employees as needed.
  • Produce general correspondence and give report for the Administration head in weekly bases.
  • Supervise and liaise with messengers and supervising them on a daily basis.
  • Perform routine clerical duties including but not limited to, word processing, data entry, filing, faxing and copying.
  • Keeping and following all Admin files updated to avoid any mistake or delay.Supervise and follow up review courier invoices, and prepare a list of couriers for department secretaries who will classify them as either business or personal use and then arrange to collect outstanding monies for personal use couriers to then forward to Finance.
  • Supervise and follow up the process after receiving authorisation to issue business card to the staff and coordinating with the printing Co.
  • Supervise and follow up to liaise with Technology department to obtain contact details of land lords to be able to arranging contracts for installation of Company sites.
  • Assist in contacting land owners to obtain identification, documentation and information.
  • Supervise and follow up the issuance of rental contracts in accordance with the Technology department.
  • Ensure appropriate signatures are obtained and concerned individuals are informed in relation to signing of contracts.
  • Supervise the input contract details in the system and follow up on contract renewals and/or terminations.
  • Supervise retail stores rental contracts and all licenses
  • Supervise and follow up to make sure that all employees are insured under Ooredoo Kuwait group life insurance and group medical insurance according to their respective grades.
  • Ensure that all Ex-employees are deleted from respective insurance policies
  • Ensure the renewals are executed on time and the premium payments are made according to the policy terms and conditions.  
  • Ensure that all reimbursement and compensations money are paid to the respective employees on time.Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant to field of expertise.
  • Other duties as directed by head of administration or other superiors.
  • Knowledge and innovation in relevant field of expertise.
  • Handling all Ooredoo HO contracts and licenses
  • Handling petty cash for urgent Admin work. 
  • Required 3-4 years of experience in administration or secretarial work
  • Good working knowledge of Microsoft Office
  • Fluency in written and verbal English and Arabic
  • Typing skills in English and Arabic
  • MS Office
  • Diploma
Note: you will be required to attach the following:
1. Resume / cv