Available Opportunities
VAC8279 - Performance Engineer
Field: Networks & Engineering Contract Type: Full Time - Permanent
Location: Palestine - Ramallah Closing date: 27-May-2021
Roles & Responsibilities:

Role Summary :

To conduct network performance quality check, collect statistics and data, analyse statistics, and generate performance reports.


Duties & Responsibilities :

  • Collect statistics from field and performance tools.
  • Design and develop required business KPI’s and Reports.
  • Study and analyze statistics, produce performance reports on regular basis and monitor key performance indicators.
  • Monitor and evaluate network quality parameters like availability, retainability, accessibility, utilization, throughput, integrity, etc.
  • Conduct essential checks, before and after any changes applied on the network, to verify that the objectives of planned changes have been achieved.
  • Investigate problems and make recommendations for possible solutions.
  • Coordinate with other departments (Marketing, Customer care, Sales & Finance) for essential network information.
  • Develop and write relational and multidimensional database SQL queries.
  • Participate in the development of extraction procedures that may be used by ETL
  • Participate in the design and implementation of Physical Data Model for (DWH/DM).
Work Experience & Qualifications::
  • BSc degree in communication, computer, electrical engineering, or any related discipline.
  • Knowledge and familiarity with front end and query tools such as SQL, scripting, and batches.
  • Basic knowledge in traffic performance measurements, solutions, and tools.
  • Good technical knowledge in mobile communication especially in performance reporting and management systems.
  • Possessing statistical analysis and data management skills.
  • Possessing system analysis and information technology skills.
  • Problem solving, analytical thinking, and designing skills.
  • Reporting and presentation skills.
  • Experience in a similar position is preferable.
  • Communication and customer oriented skills.
  • Proficient in MS Office applications.
  • Proficiency in Arabic and English (oral and written).
  • Good knowledge in the conceptual & logical data modeling.
Key Performance Indicators:
  • Network Performance, availability, retainability, accessibility and integrity.
  • WM customer experience.
  • Internal customer (BUs) satisfaction, SLA performance.
  • Timely reporting of network performance.
  • Number of network performance degradation resolved.
  • Number of technical recommendations to enhance business performance.
  • Number of developed scripts to monitor and maintain network performance.
Note: you will be required to attach the following:
1. Resume / cv
2. Passport-size photograph
3. Updated CV