Available Opportunities
VAC8181 - Roaming & Wholesale Engineer
Field: Information Technology Contract Type: Full Time - Permanent
Location: Palestine - Ramallah Closing date: 22-Feb-2021
Duties & Responsibilities ::

 

  • Generating and verifying TAP files in/out and verifying them with roaming partner.
  • Performing regular tests with live operators.
  • Troubleshooting all issues related to customer roaming inside and/or outside the network.
  • Reporting weekly to the wholesale and roaming supervisor.
  • Assisting in core O&M activities.
  • Updating operator’s data received in IR.21 when required.
  • Working on Wholesale operations:
    • Interconnect operations
    • Roaming operations
    • Mediation operations
  • New SIM cards testing.
  • Configuring new roaming agreements from scratch on both core and billing
  • Performing all kind of roaming testing (voice, data, and CAMEL “prepaid”)
  • Performing all kind of TADIG validation (voice, data, and CAMEL “prepaid”)
  • Performing the wholesale monthly closing report and settlement
  • Configuring the commercial CRs in wholesale solutions
  • Working in all calls, SMS, and Data traffic flow and troubleshooting
  • Working with the revenue assurance team for all raised fraud issues related to roaming and wholesale.

 
Experience & Education:
  • University degree in Computer or Telecom Engineering.
  • Problem solving & analytical Thinking in a Variable environment.
  • Good knowledge in roaming.
Skills & Qualifications:
  • Fluent in English and Arabic.
  • Well organized and attentive to detail.
  • Customer and service orientation.
  • Good math and problem solving skills.
  • Able to train and supervise others.
  • Strong communication abilities.
  • Good degree of numeracy and accuracy.
  • Ability to develop and motivate a team under demanding and stressful conditions.
  • Communication – Formal Presentation & Documentation.
Note: you will be required to attach the following:
1. Resume / cv
2. Passport-size photograph
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