Available Opportunities
VAC9164 - Executive, B2B Collection/ Fast Telco Subsidiary of Ooredoo Kuwait
Field: Business & Consumer Sales Contract Type: Full Time - Permanent
Location: Kuwait - Kuwait City Closing date: 26-Nov-2023
Role Purpose:
Responsible for ensuring the timely collection, follow-up and re-conciliation of debts with the assigned Customers
Key Accountabilities & Responsibilities:
  • Ensure communication & follow up effectively with sales department regarding Customer collections on a timely basis.

  • Deliver cash and cheques to the cashier.

  • Receive new invoices and deliver invoices to customers.

  • Keep track of assigned accounts to identify outstanding debts

  • Locate and contact debtors to inquire of their payment status

  •  Negotiate payoff deadlines or payment plans

  •  Handle questions or complaints from customers and communicate the same to the concerned.

  • Investigate and resolve discrepancies

  •  Create trust relationships with debtors when possible to avoid future issues

  • Update account status regularly

  • Alert superiors of debtors unwilling or unable to pay when necessary

  •  Comply with requirements when legal action is unavoidable

  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

  • Establish and maintain effective and cooperative working relationships with dealers/ customers and other entities.

  • Communicate with people outside the organization, representing the organization to external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

High school diploma or equivalent
Other Information:
    • 0-2 year of relevant experience.
    • Driving License is a must.
    • Good knowledge of MS Office and databases
    • Excellent communication and people skills

    • Apt in negotiating and persuading

    • Ability to be polite and compassionate without lacking confidence

    • Good knowledge of using E-mails and scanners

    • Ability to communicate in English.

    • Full awareness of Kuwait areas.

    • Ability to deal with Kuwait Ministries
Note: you will be required to attach the following:
1. Resume / cv