Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
Supervise the corresponding teams in handling Customer Complaints and technical problems. In addition to following processes and procedures to ensure an efficient and professional level of customer service is delivered i.e. focussing on technical service and product issues related to Ooredoo and its Subsidiaries.
Liaise with other departments, such as FT sales channels, FT NOC, FT Marketing to ensure co-ordination for all complaints related to products and services.