Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
Ooredoo’s Consumer business unit is a critical part of the company’s first line customer facing activities for all product offerings and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. The department is tasked with the management of all customer bill generation, the management of collections whilst maintaining agreed levels of customer satisfaction and limiting the company’s exposure to risk. It supports the division by achieving the balance between debt recovery and company image by planning, motivation and control.
This role is responsible for end-to-end credit activities, including follow up collections, credit vetting & dunning recommendations, monitoring of customer accounts credit standings, account maintenances and ongoing review of customer credit-worthiness.
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5 years' experience in a similar role.
Experience in the Telecommunications industry, with specific experience in billing, collections and customer management.
Bachelor's Degree in Business Administration or Marketing or Engineering