IDB2951 - Director, Communication and Outreach Department

Strategic & General Responsibilities:

• Lead the formulation, development, and implementation of outreach, Communication, and external relations strategy for IsDB.
• Lead the preparation and finalization of the Department budget to ensure adequate manpower, materials, and financial resources are there to deliver the agreed objectives.
•  Set, monitor and deliver the objectives for the Department in order to enable IsDB to achieve its branding, outreach and communications goals.
•  Put in place strategic initiatives to increase the visibility of IsDB and to improve the relationship with stakeholders including the media, investors, civil society organizations and researchers.
•  Provide strategic direction in developing long-term and sustainable outreach and communications plans for a variety of audiences in line with the mission and beliefs.
•  Develop communications strategy for IsDB senior executives, ensuring that members of senior management are speaking with one voice on key topics.
• identify key moments e.g., launches, and organizations announcements, and determine the correct messaging to support these various campaigns globally
  and in the region.
•  Along with proactive campaigning, develop a strategic plan around reactive crisis communication and assist in media training for the senior executives as
  part of this preparation.
•  Develop and deliver a strategy for raising awareness and engagement with Engage and Transform, IsDB’s flagship initiatives for science, tech and innovation.
•  Oversee the activation of all campaigns around business purpose and CSR, lead on activity and messaging including their alignment with the UN Sustainable Development Goals.
• Partner with colleagues in other regions and at the global level to develop corporate-wide communications that drive culture change and underscore the IsDB vision and Strategy, and their updates.
• Coordinate corporate communications programs that convey the value that IsDB delivers to various stakeholders.

Internal Communications:

•  Communicate the vision, mission and strategy of the bank to all staff and ensure that all employees within the organization are well informed.
•  Ensure the dissemination of relevant information, promotions and campaigns in the Regional Hubs.

External Communications:

• Promote the positive image of IsDB in Member as well as Non-Member Countries.
• Establish partnerships with leading media organizations at an international level including member countries.
• Identify and partner with global influencers to serve as ambassadors for the bank in reaching out to external stakeholders.
• Liaise with the media to disseminate information concerning IsDB activities.
• Develop and execute an effective social and multimedia strategy across channels.
• Analyses and prepare appropriate response on stories and other activities that
  could pose a reputational risk to the image of IsDB
•  Advise the management team and client-facing staff on media management, public speeches and other external stakeholder engagements.
•  Develop and maintain an online presence for IsDB, including the management of IsDB’s website and social media.
• Lead the publication of promotional materials such as newsletters, leaflets, or information booklets.
•  Identify and secure external speaking opportunities, and work with external media to leverage these opportunities in a variety of ways.

Leadership Responsibilities:

•  Manage the provision of advisory services and technical guidance in matters related to communications and external relations to IsDB’s organizational units.
•  Provide motivational and inspirational leadership for the Department and communicate with the direct reports on clear performance expectations.
• Manage the performance and resources of the division through delegation of responsibility, setting stretch objectives and providing regular feedback on results at a division level, promptly addressing areas of underperformance
• Monitor and assesses the skills and capabilities of the division, and determine the actions needed to increase the division's impact and resolve capability gaps.
• Coach, mentor and develop the direct reports and the top talent/high potentials in the department.
• Act as a role model to communicate to the department’s staff IsDB's values and leadership competencies; provide direction and support in times of change.
•  Encourage employee engagement and supports change management and develop a culture of openness and transparency within IsDB.

• Master’s Degree in Communication / Journalism/ PR/ Marketing
  or any related area.
• Professional Certification in Communication / Journalism/ PR/ Marketing is preferable
• Minimum 13 years of relevant experience in managing PR, outreach, and communications functions, of which 7 years of experience in a managerial role leading a multi-national team of professionals.
• Extensive experience working on integrated marketing and communications (Marcom) campaigns.

• Proven ability to build relationships across business units.
• A deep level of understanding of the development sector and its goals. A passion for commitment to social progress and
  economic growth.
• Comprehensive knowledge and understanding of the organization and its associated international position and demonstrable experience in the delivery of strategic communications counsel at the highest level.
• Strategic and creative thinker with the ability to develop new and original content and communications programs with minimal guidance.
•  Strong social and digital-related experience.
•  Ability to translate complex ideas into clear, compelling and influential communications.
• Exceptional writing skills, an eye for detail, with a commitment to the highest quality standards. 
•  Strong project management skills. Extensive experience working on integrated campaigns with a network of partners.

English: Mandatory

Arabic: Mandatory 

France: Preferred