Product Management Specialist , Managed Services Requirements:

Managing the product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the Product Management team, to deliver winning products. It also includes working with sales, marketing, IT and Networks ensure revenue and customer satisfaction goals are met. This  job also includes ensuring that the product and marketing efforts support the company's overall strategy and goals.

He must have a deep understanding of Data Centers, customer drivers for managed services and competitive business models. Also must identify and prioritize critical success factors, document market opportunities and segment needs, including service experience, and effectively position the offering(s) to targeted segments.

1. Define the Managed services product strategy and roadmap
2. Interface with Subject Matter Experts to determine serviceability features
3. Determine and continually monitor correct service product cost structures
4. Set pricing to meet Business market requirements and needs while achieving Service Division revenue and profitability goals
5. Evaluate costs and pricing for parts
6. Define and manage process for End of Contract dates
7. Responsible for collecting, analyzing and evaluating data on existing service products and all competitive service products
8. Determine Strategies for promoting products through QTEL Strategic Partners
9. Maintain product knowledge and regularly monitors industry pricing practices
10. Be an expert with respect to the competition
11. Act as a leader within the company

• 1. Minimum of 3 years experience as a Product Management Specialist, Product Manager or equivalent with focus on Managed Services
  2. Demonstrated success defining and launching excellent products
  3. Experience in the electronics, Managed IP Telephony, IP Centrex and/or wireless industry and market a plus
  4. Excellent written and verbal communication skills
  5. Willing and capable of facilitating change in an organization
  6.  Excellent teamwork skills
  7. Proven ability to influence cross-functional teams without formal authority
  8. Excellent PC skills with proficiency with Microsoft Excel and Access
  9. Must be able to maintain customer confidence and protect operations by keeping costing/pricing information confidential.