The purpose of this role is to ensure that overall the Revenue Assurance & Fraud Management (RAFM) function continuously improves to industry Best Practice levels, and that the value delivered by the function is visible to the broader organization. The key responsibilities include:

• Manage the assessment and continuous improvement of the RAFM organization to ensure that a mature and capable environment is achieved.
• Manage and co-ordinate all RAFM risk assessments and business requirements analysis of organization change including new projects, network changes and IS changes.
• Integrate industry RAFM Best Practices into the organization.
• Improve profitability through the reduction of revenue leakage through strengthening the primary and secondary control environment to more effectively manage risk.
• Improve the overall RAFM maturity level of the organization through strengthening core capabilities in both the primary and secondary control environments.
• Own and manage all incident, operational and management reporting and measurement activities to demonstrate the financial risk the business is exposed to and the value derived from the RAFM function.

• Essential: Bachelor’s Degree/Graduate Degree
• Essential: Auditing Qualification (preferably ISACA or IIA)
• Essential: Project Management Qualification (preferably PMI)
• Desirable: Financial Accounting Qualification (preferably CIMA / ACCA)
• Desirable: Risk Management Qualification (preferably IRM)
• Desirable: Process Improvement Qualification (preferably 6-Sigma / BPR)

• Essential: 10 years of working knowledge with internal control and governance systems and environments, ideally from a Big 4 consultancy firm.
• Essential: 10 years of experience in a complex, technology-oriented industry.
• Essential: 3 years of working experience within the telecommunications industry.
• Essential: 2 years of experience in Revenue Assurance or Fraud Management.

• Excellent communication and writing skills in English and Indonesian.
• Excellent skills in management level presentation using Powerpoint.
• Excellent knowledge of telecom OSS and BSS infrastructure, including hardware and software components.
• Excellent knowledge of system audit, business continuity, system resiliency, system support and release management principles and processes.
• Excellent knowledge of project management methodologies including initiating, executing, controlling and closing projects.
• Excellent knowledge of business process improvement including business processing mapping, business process reengineering (BPR)
• Understanding of the Capability Maturity Model Integration (CMMI) framework
• Excellent skills in reporting using Excel and other Business Intelligence applications
• Excellent knowledge of RAFM industry standards, including GSM and TM Forum.