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Available Opportunities
VAC6163 - Voice Product Manager
Field:
Marketing
Contract Type:
Full Time - Permanent
Location:
Myanmar - Yangon
Closing date:
31-Dec-2016
ROLE ACCOUNTABILITIES:
Formulate and implement business plans to meet the company’s revenue and cost targets for Mobile Voice & SMS services.
Develops the strategy, roadmap, ideation, design, evaluation, launch and rollout of Mobile Voice & SMS services
Manage the overall product lifecycle of Mobile Voice & SMS Services.
Develop technical specifications for new Voice & SMS products, features or service enhancements
Increase profitability of the Mobile Voice & SMS Services
Maximize EBIT by effectively managing Mobile Voice & SMS Services portfolio – via product enhancements, value propositioning, bundling, and partnership
Define Service Excellence opportunities of Mobile Voice & SMS Services that will deliver superior user experience of mobile data subscribers
In partnership with Acquisition Managers, create segment-specific promotions and packages which create the highest possible value for Ooredoo Myanmar
Develop User Acceptance Testing frameworks and ensure that all new service offerings are tested successfully before market readiness
Puts in place product monitoring procedures to ensure that all product launches meet the stated proposition and owns any actions/adjustments required
Undertakes proactive and reactive product health monitoring checks to identify potential issues or problems, and takes necessary actions
Evaluate partnership offers from recognizable brands to launch customer attractive and profitable services
Conduct regular market research to maintain high technological and market value level in comparison to world leading Voice & SMS offerings
Working with Ooredoo Myanmar Technology department to plan and implement product and service enhancements to existing Mobile Voice & SMS portfolio
In conjunction with Acquisition Managers and the Marketing Communication teams, ensure advertising (ATL/BTL) campaigns clearly identifies the correct propositions to ensure targeted uptake and revenue
Works with the Pricing Managers, Marketing Planning, Regulatory/Legal, Revenue Assurance department and others, to develop pricing models, which will be in-line with revenue targets and regulatory requirements
Maintains up to date knowledge of technology and products which may generate new Mobile Data propositions
Owns the Go/No Go decision for launching of Voice & SMS products
Project Manager production of training documentation / information packs to related departments
Carry out training to ensure that Sales, Sales Support, Customer Experience and Contact Center functions are adequately trained on B2B services
Liaise with Network stakeholders to ensure that the appropriate Network Elements are able to provide capacity for Mobile Data Services and meet forecasted demand
KEY PERFORMANCE INDICATORS:
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EXPERIENCE AND QUALIFICATIONS:
Minimum Experience & Essential Knowledge
Minimum 10 years of work experience in of which 3 should be within a comparable telecom company in a similar role where developing products and services has played a significant role
Must have experience of product development and management life cycles
Previous experience managing small team would be preferred
Minimum Entry Qualifications
Bachelor/Master degree in Marketing/Computer Science/Telecommunication/Management
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Note: you will be required to attach the following:
1. Resume / cv