Our Business

Indosat Ooredoo is known for its innovative and pioneering approach. Drawing on our comprehensive range of capabilities, we are able to create exciting new packages and services for our customers. Our products have a high degree of brand recognition, providing us with an advantage when attempting to attract and retain subscribers in a competitive market.

Indosat Ooredoo delivers cellular, MIDI and Fixed Services that are targeted at the retail, Small and Medium Enterprises (SME), Large Enterprises, and Wholesale Segment. These services were comprehensively supported by initiatives in Marketing, Lead Engagement, Sales Execution, Sales Fulfillment, Customer Support and Product Services throughout the year.

In addition, we also provide fixed wireless access service under the StarOne brand using CDMA 2000 x1 technologyin the 800 MHz frequency.

Cellular Services

We provide GSM 900, and DCS 1800, 3.5G and 3G 900 cellular services to subscribers.

  • Indosat Ooredoo Mobile, Complete package of voice, SMS and data for office and non-office hours with competitive price
  • IM3, Affordable voice, SMS and data pricing with fun and excitement value added service and content
  • Indosat Ooredoo internet, Affordable acces mobile data daily, weekly and monthly packages
  • Indosat senyum, All customer can redeem their points for Telecommunication an Non-Telecommunication benefit
  • Indosat Mentari, Mobile prepaid communication design for any kind operating system of smartphone
  • Matrix, High mobility and quality, widest international coverage, premium services

MIDI Services (Multimedia Data and Internet)

We offers a number of MIDI services comprising data connectivity solution including traditional packet switched Asynchronous Transfer Mode (ATM) and frame relay services as well as modern IP-VPN (Internet Protocol-Virtual Private Network) and MPLS (Multi-Protocol Label Switching) based services such as Indosat Premium Ethernet, Internet services, satellite transponder leasing for telecommunication providers and broadcaster segments, and value added services such as Disaster Recovery Center and Data Center Services.

Indosat MIDI services operating revenues consist primarily of revenues from Internet services provided by Indosat, Indosat Mega Media (IM2) and subsidiary PT Aplikanusa Lintasarta; VPN services, high-speed leased lines and frame relay services provided by Indosat and Lintasarta; digital data network services provided by Lintasarta; satellite services, and World link and Direct link.

We operates the Palapa-D satellite, which was launched in August 2009 to replace the Palapa-C2 satellite that wa launched in 1996. By 2010, the Palapa-D was fully operational, while the Palapa-C2, which was moved to an inclined orbit at 150.5E, continues to operate mainly to carry Indosat's cellular backhaul traffic until 2014.

Fixed Telecommunications Services

Indosat Ooredoo has one of the most established fixed telecommunication networks in the country. This category comprises international calls, fixed wireless, and fixed line services. We offers local and domestic long distance telephone services under the fixed line ‘I-Phone’ brand, local and domestic long distance fixed line coverage in most major cities in Indonesia.

In addition, we also provide fixed wireless access service under the StarOne brand using CDMA 2000 x1 technologyin the 800 MHz frequency.

  • Indosat flatcall 01016, Affordable flat international tariff, VoIP calling cards to facilitate long distance calls, control over cost of calls
  • Indosat SLI 001, Clear quality IDD calls, budget IDD, worldwide calling coverage
  • Starone, Affordable daily usage communication services for voices and SMS and also cheap Internet access
  • Indosat Ooredoo phone, Good quality and competitively priced