Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

The Technology Unit within Ooredoo is the backbone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. The quality of the customer experience when accessing its services sits within this BU and therefore it plays a significant role in the delivery of revenue and satisfaction targets.

The Demand Management function plays a critical role by managing the product portfolio based on business proposals and change requests raised by BUs and ensuring effective delivery

This role will be responsible to ensure timely and quality delivery of demand requests from different business units through management of end-end process and delivery points by IT and / or Network teams.

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You should have at least

• 10 years’ experience in telecom industry with significant experience in both business and technology.

• Hands on experience in managing teams delivering Demand Requests in a similar industry.

• Techno functional knowledge of end to end telecom processes & systems that include BSS/OSS, CRM, order management and configuration, order fulfilment, billing (mediation and rating), charging, provisioning and network operations.

• Experienced in the implementation of digital technologies (e.g. web portal, mobile apps, social media platform)

• Strong understanding of product development and the supporting technology requirements

• Experience of leading requirements gathering activities using workshops and interviews

• Knowledge and experience in using modelling tools (e.g. Visio) preferred

• Knowledge on Standards such as eTOM, ITIL preferred • Knowledge of Agile and iterative development methodologies.