Available Opportunities
VAC7761 - NOC Engineer
Field: Networks & Engineering Contract Type: Full Time - Permanent
Location: Palestine - Ramallah Closing date: 14-Jul-2019
Role Summry & Responsibilities:

Role Summary :

The role holder will be the primary Focal Point for Fault Management, Customer complaints Handling, Provisioning, and Performance Monitoring across all mobile network layers.

 

Duties & Responsibilities :

  • Monitoring network alarms in shift based (24/7/365).
  • Carrying out efficiently all NOC related day to day activities (Fault Management, Performance Monitoring, and service provisioning) across all Mobile network elements. 
  • Escalating network faults to support teams within the agreed SLA.
  • Managing and follow up all network maintenance work notifications for all business units.
  • Performing Escalation and Notification to  keep management and other business units informed during system outages.
  • Producing Daily, weekly and monthly reporting of Network operation Performance.
  • Providing remote technical assistance to field teams and ensure that field works are implemented without impacting the network health.
  • Participating in the evaluation of current processes, procedures, and propose enhancements.
  • Monitoring the performance of the Mobile networks according to predefined thresholds.
  • Enforcing adherence to the deployment process and quality control measures.
Work Experience & Qualifications:
  • Bachelor degree in Telecom / Electrical or equivalent.
  • 1 year of experience in related field, fresh graduates are welcomed to apply.
Personal Traits & Special Skills:
  • Good knowledge in MS Office applications.
  • Good communication skills.
  • Motivated team player.
  • Ability to work under pressure.
  • Good English (oral and written).
  • Computer Literacy knowledge.
Note: you will be required to attach the following:
1. Resume / cv
2. Updated CV
3. Persoanl professional Photo
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