Available Opportunities
VAC7600 - Digitization Expert
Field: Customer Care Contract Type: Full Time - Permanent
Location: Palestine - Ramallah Closing date: 24-Mar-2019
Role Summary:

The Digitization Expert is responsible to develop Commercial Digital Strategy and Road-map, Lead Company efforts with Stakeholders to implement digital initiatives, and monitor and report performance of commercial digital KPIs.




Duties & Responsibilities:

Strategy and Road-map:

  • Developing Commercial Digital Strategy.
  • Developing Commercial Digital Road-map.
  • Leading Company efforts with Stakeholders regarding Strategy & Road-map.
  • Countering OG commercial Department regarding Strategy & Road-map.


  • Implementing Digital road-map in coordination with stakeholders.
  • Leading Virtual Digital committees to ensure and support the implementation of the digital initiatives.
  • Project manage the digital initiatives handled by the Commercial Digital Unit.
  • Providing Digitization expertise to support the implementation of the digital initiatives handled by other business units.
  • Monitoring and report performance of Commercial Digital KPIs for 2019.
  • Updating Steering committee about digital initiatives  progress and performance.
  • Coordinating and communicate with OG about commercial digital priorities for 2019.


Experience & Qualifications:

Education Level ( Minimum  / Preferred):

BSc in marketing or related subject.


Work Experience:

  • At least 6 years of working experience in a service provider environment at least 3 of which must be in Digitization function.
  • Must have significant knowledge of Digital Service, Digital Sales and Digital Marketing.
  • Must have strong project management skills.


Technical Qualifications:

  • Project Management.
  • MS Office skills.
  • Online skills.
  • Digital Customer Experience.
  • Fluent in English (written and spoken).
  • Plan implementation.  
  • Project tracking and monitoring. 



Personal Traits & Special Skills::
  • Communicating effectively.
  • Customer Focus.
  • Collaboration.
  • Analytical thinking.
  • Planning and Organizing.
  • Results orientation.
Note: you will be required to attach the following:
1. Resume / cv
2. Professional personal photo
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