Available Opportunities
VAC7349 - Loyalty & Retention Specialist
Field: Marketing & Communications Contract Type: Full Time - Permanent
Location: Palestine - Ramallah Closing date: 20-Nov-2018
Duties and Responsibilities:
  • Continuous and close monitoring of L&R programs and Individual & Corporate segments, along with providing feed-back for supporting and developing existing/new offers.
  • Suggesting means to reduce churn, enhancing loyalty, effectively retaining subscribers and increasing usage by creation of promotions/ offers/ and programs.
  • Identifying areas of weaknesses (prediction) which drive churn in the various segments and providing counteractive incentives.
  • Conducting the insurance of revenue of all L&R offers/ promotions/ and programs.
  • Implementing new offering/ promotions/ and services along with IT and P&S.
  • Following-up on all offers/ promotions / and programs' evolution in terms of meeting and achieving targets, including but not limited to the analysis of data on existing activities and market activities.
  • Studying competition and anticipating the moves for L&R activities.
  • Initiating and following-up with communication on all the L&R activates, promotions, and programs in their different phases.
  • Monitoring and tracking the market share.
  • Providing active support for other L&R activities as well as Customer Care/ Sales departments.
Experience & Qualifications:
  • More than 3 years of work experience in WM of other business environment.
  • Knowledge/experience in product/business development is preferable.
  • Bachelor degree in Marketing, Business Administration, or equivalent 
Essential Skills (Must have):
  • Excellent verbal and writing communication skill.
  • Very good analytical skills.
  • Proficient in using Excel and dealing with large data.
  • Excellent presentation skills
  • Persistent with Ability of working long hours if needed.
Note: you will be required to attach the following:
1. Resume / cv
2. Passport-size photograph
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