Available Opportunities
VAC6654 - CRM Engineer
Field: Information Technology Contract Type: Full Time - Permanent
Location: Palestine - Ramallah Closing date: 03-Jun-2017
Role Summary & Duties and Responsibilities:
  • Siebel CRM administration and development.
  • Planning Siebel CRM workflow policies and processes.
  • Siebel CRM users and security management.
  • Siebel Job Administration (running Jobs for EIM, Workflow Process Batch Manager,Batch Assignment and so on).
  • Interacting with the Customer to help in gathering and understand the requirements.
  • Helping and supervising the vendor in drawing up the solution, architecture and technical realization of the solution.
Experience & Qualifications:
  • Good understanding of Seibel CRM on Telecom Domain & Hands on experience in administration and development.
  • Good knowledge in integration between CRM and other systems like Middleware.
  • Knowledge in Oracle SQL & PL/SQL.
  • Knowledge in XML and Web Services.
  • Strong knowledge in trouble shooting.
  • Knowledge in Web Servers management (IIS & Apache).
  • Good Knowledge in Linux OS.
Skills:
  • Should be an excellent team player & good cohesive nature and to be able to get things going.
  • Excellent command in communication both spoken and written skills.
  • Excellent customer facing skills / prior experience in onsite/offshore model.
  • Confident, positive and self – igniting.
  • Ability to learn new technologies.
  • Good in Train and coach and support the employees.
  • Optimistic approach towards finding solutions to problems.
  • Should be able to work in extreme work pressures & un-defined boundaries.
  • Should be in a position to be work collaboratively, articulate and be a go-getter.
Note: you will be required to attach the following:
1. Resume / cv
2. Passport-size photograph
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