As the Senior Enterprise Architect you will be responsible of enterprise architecture, solution Design and technology solutions that meet business requirements across the Consumer, Business and Wholesale markets. Provide direction and guidance on the strategy and technical solutions produced for Business as Usual (BAU) projects and strategic program, also, the Role includes a technical project lead in which the resource is expected to be accountable for the digital projects execution and delivery.
You will be responsible of the following:
e2e solution design in the areas of IT- OSS/BSS covering largely (BSS: CRM, Billing (Retail, Wholesale and Interconnect) & Mediation, Trouble Ticketing, OSS Fulfillment: Order Management, Provisioning, Activation, , Network Inventory and OSS Service Assurance : Fault Management, Network Management, Workforce Management etc )
Define and develop IT architecture blueprint, Solution Architecture and Design for the areas of BSS and OSS domains from Business Requirements
Ensure IT architecture and solution design is aligned to meet the stated business and IT goals
Conduct High level solution design which serves as input to develop detailed solution designs for various BSS and CRM work streams such as CRM, Billing, Provisioning, mediation, integration .. etc.
Building solutions based on industry leading practices, standards and tools such TMF Forum Frameworkx eTOM, TAM, EA Tools etc
Review solution architecture and proposals from internal team, outsourcing partner and third party vendors
Plan the roll-out and implementation of the design of digital channels projects and solutions from conceptions to delivery: including conception, requirement gathering and documentation, design, estimation, project planning, Project execution and Project closure.
Governance/walk through
Manages change requests to the solution that have been approved by the change control board.
Evaluating the status of projects and preparing reports for the same
12 years’ experience in an Enterprise architecture role
At least 15 years’ experience in telecommunication or adjacent industries at least 12 of which should be in a similar design role.
Must have played an Enterprise architect role in large OSS and/or BSS SI or Transformation Programs
Must have Designed BSS and/or OSS Solutions starting from Business Requirements covering all aspects of design: Systems, Integration, Processes and Data
Good understanding and exposure to Industry standards such eTOM, TAM, SID and able to drive top down approach using reference frameworks – must have used this approach in previous assignments
Good knowledge of telecom eTOM Business processes (Order to Cash, customer management, fulfilment, service assurance, billing & collections, logistics, partner’s management etc …)
Deep knowledge on Either BSS or OSS Domains or both. BSS covering (CRM, Billing, Mediation, Trouble ticketing). OSS covering Fulfilment stack (Order Management, Provisioning, Activation, Inventory)
Experience in capture and analysis of business requirements, developing solution/system specifications and mapping them into defined deliverables
Good Understanding of COTS Products. Must have worked on solutions involving leading COTS stack
Good knowledge on Telecom Products ( Mobile GSM Prepaid, Post Paid, Fixed Voice, Fixed Data ) and reasonable Knowledge of Telecom Networks
Knowledge on Middleware and Integration Architecture design and technologies
knowledge on Data Architecture and Data Migration
Infrastructure requirements and high level design to support solution
Architecture and Design of digital channels and e-Commerce sites
Project management