Available Opportunities
VAC7026 - Engineer - NOC Mobile
Field: Technology Contract Type: Full Time - Permanent
Location: Qatar - Doha Closing date: 14-Jan-2018
About Us:

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

About the Business Unit:

The Technology Unit within Ooredoo is the backbone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. The quality of the customer experience sits within this BU and therefore it plays a significant role in the delivery of revenue and satisfaction targets.

The NOC unit contributes to this through the effective management, operation and maintenance of the NOC, through identifying and resolution of faults and through the effective monitoring of network performance ensuring Ooredoo customers have full use of all services 24/7 to the required standards.

The role contributes to Ooredoo Mobile services by carrying centralized operations and maintenance tasks and providing a full Customers technical support.

 

About the Role:

The role will be the primary Focal Point for Fault Management, Customer complaints Handling, Provisioning, Configuration Implementation, and Performance Monitoring across all mobile network layers, and ancillaries. 

If you would like to view the full role profile please click here

About You:

You should have at least 2 years of experience in telecom networks. You should have a good technical knowledge of Mobile network, networking technologies, Core, Access, IN and VAS platforms for delivering Centralized network and service operations. You should have familiarity and experience with different core network switching and access networks products and services is desirable.

 

Minimum Qualifications:
Minimum requirement is a Bachelors degree in Telecommunication Engineering or equivalent.
Note: you will be required to attach the following:
1. Resume / cv
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